URL
POST https://{api-url}/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}
Sample URLs
These are the supported ticket types and sample URLs:
Ticket Type | Sample URL |
---|---|
Incident | https://{api-url}/api/v2/tenants/client_93/incidents/INC0000001136/notes/1 |
Service request | https://{api-url}/api/v2/tenants/client_93/serviceRequests/SRQ0000000996/notes/2 |
Change request | https://{api-url}/api/v2/tenants/client_93/changeRequests/CHG0000001111/notes/3 |
Timebound request | https://{api-url}/api/v2/tenants/client_93/timeBoundRequests/TBT0000001127/notes/4 |
Problem | https://{api-url}/api/v2/tenants/client_93/problems/PRB0000001032/notes/5 |
Task | https://{api-url}/api/v2/tenants/client_93/tasks/TASK0000001049/notes/6 |
Status code
200 OK
Sample request
{
"description": "Sample Description"
}
Sample response
{
"id": 15,
"subject": "Sample Note"
}