URL
GET https://{api-url}/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}
Sample URLs
These are the supported ticket types and sample URLs:
Ticket Type | Sample URL |
---|---|
Incident | https://{api-url}/api/v2/tenants/client_93/incidents/INC0000001136/notes/1 |
Service request | https://{api-url}/api/v2/tenants/client_93/serviceRequests/SRQ0000000996/notes/2 |
Change request | https://{api-url}/api/v2/tenants/client_93/changeRequests/CHG0000001111/notes/3 |
Timebound request | https://{api-url}/api/v2/tenants/client_93/timeBoundRequests/TBT0000001127/notes/4 |
Problem | https://{api-url}/api/v2/tenants/client_93/problems/PRB0000001032/notes/5 |
Task | https://{api-url}/api/v2/tenants/client_93/tasks/TASK0000001049/notes/6 |
Date format is yyyy-MM-ddTHH:mm:ssZ (GMT).
Status code
200 OK
Sample response
{
"id": 15,
"subject": "test notes",
"description": "test notes-1-updated",
"createdTime": "2016-03-03T18:04:37+0000",
"updatedTime": "",
"createdBy": {
"id": "USR0000002095",
"loginName": "John.Smith",
"lastName": "Smith",
"firstName": "John",
"email": "john.smith@domain.com",
"changePassword": false
}
}