Get time-bound request custom form

URL

GET https://{api-url}/api/v2/tenants/{tenantId}/timeBoundRequests/customForm

Sample URLs

https://{api-url}/api/v2/tenants/client_8/timeBoundRequests/customForm

https://{api-url}/api/v2/tenants/msp_6/timeBoundRequests/customForm

Learn how to create a custom form.

Status code

200 OK

Note

Identify if the field is either a custom default field: customField: false/true.

customField: True indicates the field is a custom field
customField: False indicates the field is a default field

Sample response

[{
		"id": "125",
		"classCode": "ACSTicket",
		"displayLabel": "Subject",
		"name": "subject",
		"fieldType": "TYPE_TEXT",
		"mandatory": true,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "126",
		"classCode": "ACSTicket",
		"displayLabel": "Description",
		"name": "impact",
		"fieldType": "TYPE_TEXTAREA",
		"mandatory": true,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "127",
		"classCode": "ACSTicket",
		"displayLabel": "Requested by",
		"name": "requester",
		"fieldType": "TYPE_PICKLIST",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "128",
		"classCode": "ACSTicket",
		"displayLabel": "Assignee Group",
		"name": "assigneeGroup",
		"fieldType": "TYPE_PICKLIST",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "129",
		"classCode": "ACSTicket",
		"displayLabel": "Assign To",
		"name": "assignedTo",
		"fieldType": "TYPE_PICKLIST",
		"mandatory": true,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "130",
		"classCode": "ACSTicket",
		"displayLabel": "Resources",
		"name": "devices",
		"fieldType": "TYPE_PICKLIST",
		"mandatory": true,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "131",
		"classCode": "ACSTicket",
		"displayLabel": "Participants",
		"name": "participantUsers",
		"fieldType": "TYPE_PICKLIST",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "132",
		"classCode": "ACSTicket",
		"displayLabel": "Priority",
		"name": "priority",
		"fieldType": "TYPE_DROPDOWN",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "133",
		"classCode": "ACSTicket",
		"displayLabel": "Cc",
		"name": "cc",
		"fieldType": "TYPE_TEXT",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "134",
		"classCode": "ACSTicket",
		"displayLabel": "Schedule",
		"name": "schedule",
		"fieldType": "TYPE_DATES",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "135",
		"classCode": "ACSTicket",
		"displayLabel": "Permissions",
		"name": "consoles",
		"fieldType": "TYPE_MULTI_CHECK",
		"mandatory": true,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": false
	},
	{
		"id": "UDF0000000008",
		"classCode": "ACSTICKET",
		"displayLabel": "Request Summary",
		"name": "Time Bound Request Summary",
		"fieldType": "TYPE_TEXTAREA",
		"mandatory": false,
		"editable": true,
		"description": "",
		"defaultValue": "",
		"customField": true
	}
]