Get integration mappable properties

URL

GET https://{api-url}/api/v2/tenants/{tenantId}/integrations/available/{intgId}/mappingAttr/{entityType}

Sample URLs

https://{api-url}/api/v2/tenants/client_8/integrations/available/JIRA/mappingAttr/INCIDENT

Status code

200 OK

Collaboration integration mapping properties

The following entity types are supported:

• INCIDENT
• SERVICE REQUEST
• CHANGE REQUEST
• ALERT

Sample response

{

	"results": [{
			"name": "Assignee group name",
			"description": "Assignee Group name of the Incident",
			"mapable": true,
			"valueMapable": true
		},
		{
			"name": "Descritpion",
			"description": "Description of the incident",
			"mapable": true,
			"valueMapable": false
		},
		{
			"name": "Latest comment description",
			"description": "Latest comment description",
			"mapable": true,
			"valueMapable": false
		},
		{
			"name": "TicketResponseId",
			"description": "Ticket response external id",
			"mapable": true,
			"valueMapable": false
		},
		{
			"name": "Latest comment visible to customer",
			"description": "Latest reponse",
			"mapable": true,
			"valueMapable": true
		},
		{
			"name": "Priority",
			"value": "Very Low,Low,Normal,High,Urgent",
			"description": "Priority of the incident",
			"mapable": true,
			"valueMapable": true
		},
		{
			"name": "Status",
			"value": "Closed,New,On Hold,Open,Pending,Resolved",
			"description": "Status of the incident",
			"mapable": true,
			"valueMapable": true
		},
		{
			"name": "Subject",
			"description": "Subject of the incident",
			"mapable": true,
			"valueMapable": false
		}
	],
	"totalResults": 8,
	"pageNo": 1,
	"pageSize": 10,
	"totalPages": 1,
	"nextPage": false,
	"descendingOrder": false
}

Monitoring integrations mapping properties

Sample response

{
	"results": [{
			"name": "Alert time",
			"description": "Alert Time",
			"mapable": true,
			"valueMapable": false
		},
		{
			"name": "Alert state",
			"description": "Current state of the alert",
			"mapable": true,
			"valueMapable": true
		},
		{
			"name": "Alert description",
			"description": "Alert Description",
			"mapable": true,
			"valueMapable": false
		},
		{
			"name": "Alert Name",
			"description": "Alert Name",
			"mapable": true,
			"valueMapable": false
		},
		{
			"name": "External alert ID",
			"description": "Alert ID of external source",
			"mapable": true,
			"valueMapable": false
		}
	],
	"totalResults": 8,
	"pageNo": 1,
	"pageSize": 5,
	"totalPages": 2,
	"nextPage": true,
	"nextPageNo": 2,
	"descendingOrder": false
}